Case Study
Delta Airlines
Automating and facilitating the security screening of passengers travelling to the US
Challenge
The changes made by the TSA to the Aircraft Operator Standard Security Program (AOSSP) require all passengers to be pre-screened. This presented a compliance challenge to the airline on top of the increased costs and time needed for passenger processing.
Solution
ICTS Europe Systems leveraged the decades of passenger pre-screening experience accumulated amongst the ICTS subsidiaries and created a custom-built software (CPM) to facilitate the process. CPM checks and cross-references passenger itinerary and document information to streamline the pre-screening process. An instant and clear overview of the passenger appears supplying a security code, TravelDoc indicator, routing, age and an Instructional P.
The software deployed in a mobile kiosk reduces processing time by 70% and required minimal integration.
